Reliance Jio has come up with another trend-setting option that is set to create a buzz in the field of customer care service and communications.
The company unveiled the world’s first video call assistant at the Indian Mobile Congress 2019 event in New Delhi.
Yes, you read it right!
The new Jio service will not require any additional app to connect through. All you need is a 4G-enabled device to connect to the AI-powered bot.
It can listen and understand your queries and generate appropriate responses, thus addressing customer concerns in no time. The AI platform will learn from your queries and improves over time in terms of accuracy.
One can also control this bot through a Jio Bot Maker tool that makes AI easily accessible. With minimal coding, it can also be set up and customized to customer needs and business requirements.
The Jio video-call bot can have a unique avatar depicting the customer care executive. The service is accessible on a helpline number with multiple regional language support.